Refund Policy


  • No refund will be provided for the amount paid towards rental charges  on prepaid / postpaid data services
  • Refundable deposits if any made shall be refunded only after surrendering the modem/other devices

  • We will process the refund after receipt of the product by Netrexo Communications Private Limited or its business partner. Refund will be processed based on the mode of payment of the order
  • Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
  • Orders paid by net banking accounts will be credited back to bank account.
  • For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.

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